Frequently Asked Questions

Frequently Asked Questions
 
JustStrings.com almost always ships within one business day. The average transit time for standard USPS shipping is three to six business days within the United States. Our domestic shipping method of choice is USPS Ground Advantage Mail. We ship domestic orders for a flat rate of $7.95 for any size order.  All USPS shipments have a tracking number.

Our standard shipping method to Canada is USPS International First Class. Shipping to Canada is a flat rate of $14.95 for most orders. Heavy or expensive orders may involve additional shipping charges. All USPS shipments to Canada have a tracking number.

If you need shipping faster than the standard 3-6 business days, we offer USPS Express mail for a flat rate of $23.95 within the United States. USPS Express Mail is typically delivered overnight and delivers Monday through Saturday, excepting federal holidays. Express mail may take two or three business days for delivery to some addresses. All USPS Express shipments have a tracking number.

International orders (orders shipping to any location outside the U.S. or Canada) ship via United States Postal Service (USPS) International Express Mail. Most International Express Mail shipments cost $60.00. Large orders may involve additional shipping charges (JustStrings.com will contact you by email if additional shipping charges apply). All International Express Mail shipments will be sent complete with no backorders and with a USPS tracking number. USPS International Express deliveries require a signature. Customers are solely responsible for any customs or import taxes incurred. JustStrings.com cannot obtain specific information about customs duties or import taxes and encourages customers to check with their local authorities before placing an order.

Additional details about our shipping policies are available via clicking "Shipping Info" on our homepage, or at the link below.
 
See what our customers are saying in the Testimonials section.