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We have a team of friendly, knowledgeable customer service representatives who can answer any questions you may have. We know the products we sell. If you have any questions about any of the huge number of items in our online catalogue, please do not hesitate to contact us by email or at 603-673-1104. We are available Monday through Friday, 9 AM to 4 PM Eastern Time to offer immediate assistance with any query. Feel free to contact us by email or leave a telephone message outside our normal business hours and we will get back to you first thing the next day.

Whether your question is about a specific item or a range of items you’re looking at to try and find the tone that is right for you, do not hesitate to ask us anything you need to know. We are happy to explain the tone and playing characteristics of any string. We can offer assistance in determining if a particular set or string will fit and work properly on your instrument. In the rare event that we are unable to help you with your question, we always either ask the manufacturer of the product in question for the necessary information or refer you to the experts at the string companies themselves.

At JustStrings.com we do our absolute best to ensure that our customers have all of the information they need before they make a purchase. Customer satisfaction is our top priority. If you have any questions or concerns, please contact us by email or at 603-673-1104. We will be happy to answer any questions you have.

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