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D'Addario Mandolin 3 Pack Phosphor Bronze Bluegrass, .011 - .040, EJ74-3D

D'Addario Mandolin 3 Pack Phosphor Bronze Bluegrass, .011 - .040, EJ74-3D
Manufacturer:
D'Addario
Manufacturer Part #:
EJ74-3D
SKU:
DAD_EJ74-3D
Price:
$16.32

Quantity:
  1. Product Reviews
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4.7
3 Reviews
5
67% (2)
4
33% (1)
3
0% (0)
2
0% (0)
1
0% (0)
0% Recommend this product (0 of 3 responses)
By Alan
July 29, 2018
George
George is Golden! He has helped me with 2 difficult to string Octave Mandos/Citterns.!
By Dave Morehouse
March 23, 2018
Customer Service
Hey mando folks.

I need to share this anecdote in these times of high-volume, low-margin marketing. I bought a three pack of D'Addario EJ74s from Just Strings. I put on a fresh set and went to play the evening gig. Shortly after we started playing one of the E strings unwound and let loose at the loop end. I replaced it with from one of the remaining two sets. Right after our break the other E string unwound and did the same thing. (Grr!) Again, it was replaced and we finished the gig without further incident.

The next day I wrote a crappy review at Just Strings (JustStrings.com). They didn't post it. Instead they forwarded it to George Santos at D'Addario Customer Support. He got in touch with me immediately and, without prompting, offered to replace the E string singles AND include 3 free sets of EJ74s. I explained I wasn't trying to coax free stuff from them. Regardless, George has sent me the strings free of charge or shipping.

I was quick to mouth off when I was displeased. It is only fair that I be equally vehement about their willingness to make things right. I have used their strings for many years and respected them. Now I have even greater respect for their business model and customer service.

With humility,
Dave
By Rich J
November 24, 2017
EJ 74 Strings
Have been using them for several years now. Great sharp sound and they last a much longer time than most other brands before losing their sharpness.
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