the strings are great, the service is great, and i like the swag, but "shipping" is expensive. Maybe you can increase price on product to cover "handling" - i know you need to pay people, and Az is the 80000 pound gorilla, but i want you to survive.
Very pleased with them.
1. They sound great. Nice balanced tone. Not too bright, not too 'boomy', not at all muddy.
2. I play pretty hard and I used to break other brands of strings all too frequently. These D'Addarios *never* break on me.
3. I find they settle in quick and then hold tuning much better than others I've tried.
4. These last way longer than others. I continue to enjoy the tone after weeks of steady playing where others just go dead after one or two nights.
I've tried 80/20s, coated, etc, in many brands, but keep coming back to the D'Addario Phosphor Bronze because they sound great and stay alive for a long time. This is especially nice on the 12-string because changing out dead strings every other day is a PITA and a drain on the wallet.